In this role you will ensure that the Clinical Education training on syngo Dynamics systems and components is facilitated to provide expert technical training, deliver customer excellence, and represent Siemens Healthineers and Clinical Education with professionalism and focus on delivering a positive customer experience. Position reports into the Director of Education for Syngo within our Education Services Organization. Candidate will travel to customer sites.
Responsible for Syngo Dynamics applications training and consulting which includes workflow analysis, best practice recommendations, super user and end user training, knowledge of syngo Dynamics, Web Portal and Report Designer with advanced level training (level 4 only).
To effectively educate customers to operate Siemens equipment proficiently and safely, ensuring customer satisfaction.
1. Preparation: Prepare and gather necessary documentation for end user training at customer site.
2. Customer Education and Equipment Turnover. Conduct educational sessions at the customer site to educate customers on how to use modality specific Siemens equipment
3. Professional Administration: Complete regulatory and core process documents in a timely fashion.
Required Knowledge/ Skills, Education, and Experience
Preferred Knowledge/ Skills, Education, and Experience
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the company is organized in nine divisions Power and Gas, Wind power and Renewables, Energy management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services. With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.